Frequently Asked Questions
Please reach us at britt.thepetsitter@gmail.com if you cannot find an answer to your question.
How do I schedule a booking?
Start by checking the Availability page for your desired dates, then submit a complimentary Meet & Greet request. I'll get in touch to learn a little more about you and your pets and arrange a time to meet. New client bookings are confirmed after we've completed a meet & greet.
How far ahead can I book?
It's never too early! Weekends, holidays and peak travel dates can fill up quickly, so I always recommend booking as soon as your plans are known. If you're still finalizing your trip, tentative dates may be held up for two weeks while you confirm travel arrangements.
How do I cancel a booking?
I understand that plans change! If you need to cancel, please contact me as soon as possible. Your 50% deposit reserves your dates on the calendar and is required to confirm your booking. Deposits are non-refundable, but may be transferred as a credit toward a future booking at Brittany's discretion. Cancelations made the same day will forfeit the deposit.
How do I pay?
A 50% deposit is required to confirm your booking and reserve your dates, with the remaining balance due at check-in. Payments can be made through Cash, Zelle, Venmo, Paypal or CashApp.
Can I send a tip?
Absolutely! Gratuity is never required or expected, but it is always greatly appreciated. If you'd like to leave a tip after your booking, you're welcome to send it using the same payment method you used for your service.
Questions clients ask that the site doesn't answer yet
Britt: answer these in your own words, or delete any you'd rather handle at the meet & greet.Which areas do you serve?
Your answer here.
Are you insured or bonded? (Publish only once true.)
Your answer here.
What happens in an emergency?
Your answer here.
If overnights are booked, can I still get walks or drop-ins?
Your answer here.
How do you store keys and codes?
Your answer here.
Do you give injections?
Your answer here.
Who else might care for my pets?
Your answer here.
Ready to Meet Your Pet's New Best Friend?
Every pet and family is different, which is why I offer a complimentary meet & greet before your first booking. We'll go over your pet's routine, needs, and personality so you can feel completely comfortable before you leave. Let's make sure we're the perfect fit!